In May 2018, Ticketmaster agreed to settle a lawsuit for $10 million. The suit accused the company of violating the Consumer Fraud Act and engaging in false advertising. Under the terms of the settlement, Ticketmaster will refund ticket buyers who were misled by the company’s practices. Ticketmaster has also agreed to change its policies and practices to ensure that consumers are not misled in the future. ticketmaster 10m theverge
Ticketmaster has agreed to settle a lawsuit for $10 million that accused the company of deceiving customers about how much it was actually charging them in fees. The suit, which was filed in 2013, claimed that Ticketmaster was violating California law by failing to adequately disclose the fees it was charging customers. Under the terms of the settlement, Ticketmaster will refund customers who were charged more than $5 in fees on tickets purchased between October 21, 1999 and February 27, 2013.
In 2019, Ticketmaster agreed to pay a $10 million fine to the US government for deceiving customers about the fees it charged for tickets. The company had been running a scheme in which it hid the true cost of tickets by disguising the fees as “order processing” or “shipping” charges. This practice led to customers being overcharged by millions of dollars. ticketmaster 10m theverge